Facilities Teams
Network and data support for in-house facilities and engineering teams operating building systems around the clock.
IT for facilities teams: what makes it different
Facilities teams keep heat, air, water and lifts running. Increasingly those systems are networked, and the team needs IT that understands operational priorities. PropertyIT designs building networks, security systems and operating support around those realities, with senior oversight from Ali Sedighi, MBA. We are an IT services and consulting firm, not a reseller, and we apply a single operating model, scoped to your sector, across every client in the facilities teams category.
First problems we solve
- Mechanical systems on networks the facilities team cannot see
- Vendor remote access with no audit trail
- Maintenance windows that clash with IT changes
- Technicians using personal phones for work orders
- Alarm signals lost when a switch fails
Obligations
- Building and fire codes
- Occupational health and safety rules
- BC PIPA
- Equipment warranty conditions
Typical systems
- BACnet
- Modbus
- Work-order software
- Cellular alarm paths
- Industrial switches
Systems and obligations we work around
Most facilities teams depend on BACnet, Modbus, Work-order software, Cellular alarm paths and Industrial switches. We support the infrastructure underneath and coordinate with application vendors where needed. Obligations typically include Building and fire codes, Occupational health and safety rules, BC PIPA and Equipment warranty conditions. We map technical controls to those expectations and keep evidence ready, but we do not issue legal advice or certifications and we recommend counsel where interpretation matters.
Services most often used by facilities teams
The services facilities teams request most are Cloud for Property Managers, vCIO for Property Companies, Energy & Building Analytics and Building Wi-Fi & Tenant Internet. They are usually delivered in order: survey, stabilise, secure, then optimise. Each is available as a one-time project or as part of a continuing support agreement, and we scope them in writing before work begins.
Where the exposure sits
The honest list for facilities teams begins with the points that mechanical systems on networks the facilities team cannot see and that vendor remote access with no audit trail. These matter because they sit between operational pressure and security risk: staff improvise, and the improvisations become permanent. Our assessment finds them quickly and gives your team a prioritised remediation plan, written in plain language.
What it costs for facilities teams
Starting prices apply to facilities teams as they do to any client: managed IT from $89 to $199 per user per month, projects from $2,500, vCIO retainers from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, GST is 5% and there is no lock-in. Suite count, number of sites and after-hours needs move a quote within those ranges.
An example scenario
A facilities manager notices the chiller alarms stop reporting overnight. A monitored uplink and a documented failover keep alarm traffic flowing when the main switch loses power. This is an illustrative scenario, not a client case study. It shows the kind of outcome that follows from planning, documentation and a clear owner for each system.
Frequently asked questions
Does PropertyIT specialise in facilities teams?
We support facilities teams with a repeatable design covering network, access, cameras, software support and security, scoped to the systems and obligations of your category. Every engagement begins with a survey of your actual buildings.
Which rules affect technology for facilities teams?
Relevant frameworks typically include Building and fire codes, Occupational health and safety rules, BC PIPA and Equipment warranty conditions. We map technical controls to those expectations and keep evidence ready, but we do not issue legal advice or certifications.
Is there a minimum contract term?
No. After onboarding, service runs month to month, and your documentation and configurations remain yours.
Do you work with portfolios spread over many sites?
Yes. We standardise designs by building size, monitor every site centrally, back up configurations and report availability by property, so a new building joins the same baseline as the rest.
What does IT support cost for facilities teams?
Managed IT starts from $89 to $199 per user per month, projects from $2,500, vCIO from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, GST is 5% and there is no lock-in.