Strata & Condo Managers
Systems and records for strata managers and councils working under the BC Strata Property Act.
IT for strata & condo managers: what makes it different
Strata managers serve volunteer councils, answer to owners and keep records the law expects them to keep. The work is document-heavy, deadline-driven and full of personal information. PropertyIT designs building networks, security systems and operating support around those realities, with senior oversight from Ali Sedighi, MBA. We are an IT services and consulting firm, not a reseller, and we apply a single operating model, scoped to your sector, across every client in the strata & condo managers category.
First problems we solve
- Council records spread across personal email accounts
- Annual general meeting preparation done by hand
- Owner records requests that take days to answer
- Insurance, depreciation and bylaw documents in no common structure
- Volunteer turnover that breaks continuity
Obligations
- BC Strata Property Act and Regulation
- BC PIPA
- Bylaws and rules of each strata
- Insurance requirements
Typical systems
- Condo Control
- Microsoft 365
- Accounting platforms
- E-signature tools
- Meeting platforms
An example scenario
A strata council changes president and secretary in the same year. A structured records library, a handover pack and a documented retention schedule let the new council take over in an afternoon. This is an illustrative scenario, not a client case study. It shows the kind of outcome that follows from planning, documentation and a clear owner for each system.
Services most often used by strata & condo managers
The services strata & condo managers request most are Multi-Site Network Management, Access Control & Video, Accounting System Integrations and IoT & Sensors. They are usually delivered in order: survey, stabilise, secure, then optimise. Each is available as a one-time project or as part of a continuing support agreement, and we scope them in writing before work begins.
Problems we see most often
Typical issues for strata & condo managers start with the fact that council records spread across personal email accounts. A second common pattern is that annual general meeting preparation done by hand. Neither is a mystery; both come from systems added over time with no overall owner. We start by inventorying what exists, naming an owner for each system and ranking the fixes by risk and cost. The first month usually removes the largest exposures.
What we integrate with
Our strata & condo managers work routinely involves Condo Control, Microsoft 365, Accounting platforms, E-signature tools and Meeting platforms. Each has its own administrators, update cycles and support contacts, and we keep a register of them. Compliance expectations include BC Strata Property Act and Regulation, BC PIPA, Bylaws and rules of each strata and Insurance requirements; we translate these into access controls, retention settings, logging and documentation that your staff can maintain.
What it costs for strata & condo managers
Starting prices apply to strata & condo managers as they do to any client: managed IT from $89 to $199 per user per month, projects from $2,500, vCIO retainers from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, GST is 5% and there is no lock-in. Suite count, number of sites and after-hours needs move a quote within those ranges.
Frequently asked questions
Is there a minimum contract term?
No. After onboarding, service runs month to month, and your documentation and configurations remain yours.
Does PropertyIT specialise in strata & condo managers?
We support strata & condo managers with a repeatable design covering network, access, cameras, software support and security, scoped to the systems and obligations of your category. Every engagement begins with a survey of your actual buildings.
Do you work with portfolios spread over many sites?
Yes. We standardise designs by building size, monitor every site centrally, back up configurations and report availability by property, so a new building joins the same baseline as the rest.
How fast do you respond to a building-system outage?
Our priority response target is 15 minutes, with 24/7 monitoring on managed infrastructure. Targets are objectives backed by escalation procedures and reviewed monthly, not guarantees.
What does IT support cost for strata & condo managers?
Managed IT starts from $89 to $199 per user per month, projects from $2,500, vCIO from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, GST is 5% and there is no lock-in.