IoT & Sensors

What IoT & Sensors means in practice

IoT & Sensors is the selection, installation, networking and alert routing for the small devices that tell a property team about water, heat, air and occupancy before a tenant does.

A water-leak sensor that pings a dashboard nobody opens saves no one. The value is in the whole chain: the device, the radio, the isolated network, the alert rule and the person on call. We build the chain, then check it still works.

The first thirty days

In the first week we gather access, documentation and contacts, then complete a survey of the properties in scope. Weeks two and three are for design and approval of any change windows. The fourth week is for implementation and testing, with a handover meeting at the end. For larger portfolios we sequence buildings in waves so the first becomes a template for the rest of iot & sensors.

Working with the rest of the property technology stack

Good iot & sensors depends on its neighbours: Cloud for Property Managers, Helpdesk for PM Teams and Commercial Office IT Fit-Outs. During scoping we identify the systems that share a network, an account or a data feed with it and confirm the dependencies. That prevents the familiar pattern where a well-run project is undone by an unrelated vendor's change the following month.

What it costs

IoT & Sensors is quoted as a fixed-scope project, from $2,500, or delivered inside a managed agreement at $89 to $199 per user each month. Portfolio advisory work starts from $1,500 per month and security assessments from $1,900. Building count, suite count and after-hours coverage move the price within those ranges. A 10% launch discount applies, GST is added at 5% and there is no lock-in.

Who this service is built for

IoT & Sensors is most often requested by commercial landlords, student housing and building owners, although the underlying work is similar for any property team. The pattern we see is a building or portfolio that has outgrown informal arrangements: one technician who knows everything, a vendor who is hard to reach or a system installed years ago that nobody has reviewed. If that sounds familiar, iot & sensors is a sensible starting point.

Security and privacy considerations

Building and property systems hold sensitive information and often control physical access. For iot & sensors we apply least-privilege access, multi-factor authentication for every administrative account, logged vendor access and encrypted storage of credentials. Where personal information is involved, we align the configuration with BC PIPA and PIPEDA expectations and document the controls so you can show them to an insurer or auditor.

Our method for iot & sensors

We treat iot & sensors as a small project with a clear start and end: survey, design, implement, test, hand over. At each step you can see what is changing, why and when. Documentation is produced as we go, so your property team is never dependent on one engineer's memory. Photographs, labelled drawings and configuration backups form part of the deliverable. Target: every sensor mapped to a location and an owner, with offline devices flagged within 24 hours.

Service targets and reporting

Where iot & sensors is delivered as an ongoing service, we publish targets: 24/7 monitoring on managed infrastructure, a 15-minute response target on priority tickets and a monthly report that shows what changed, what failed and what is coming up for renewal. Targets are objectives supported by process and escalation, not guarantees. Target: every sensor mapped to a location and an owner, with offline devices flagged within 24 hours.