Property Management Companies
IT for third-party managers running dozens of buildings, owners and trust accounts from one head office.
IT for property management companies: what makes it different
A management company sells reliability to owners. Its own systems, from the ledger to the after-hours phone line, are the product, and every outage is seen by clients who pay for calm. PropertyIT designs building networks, security systems and operating support around those realities, with senior oversight from Ali Sedighi, MBA. We are an IT services and consulting firm, not a reseller, and we apply a single operating model, scoped to your sector, across every client in the property management companies category.
First problems we solve
- Head office and site offices on different standards
- Trust-account and owner-statement deadlines that leave no room for downtime
- Staff turnover that leaves accounts and files orphaned
- Owners asking for cyber-insurance evidence
- Newly acquired management contracts with unknown systems
Obligations
- PIPEDA
- BC PIPA
- BCFSA licensing record rules
- Cyber-insurance questionnaires
Typical systems
- Yardi
- Buildium
- AppFolio
- Microsoft 365
- Bank and trust-account portals
Problems we see most often
Typical issues for property management companies start with the fact that head office and site offices on different standards. A second common pattern is that trust-account and owner-statement deadlines that leave no room for downtime. Neither is a mystery; both come from systems added over time with no overall owner. We start by inventorying what exists, naming an owner for each system and ranking the fixes by risk and cost. The first month usually removes the largest exposures.
What we integrate with
Our property management companies work routinely involves Yardi, Buildium, AppFolio, Microsoft 365 and Bank and trust-account portals. Each has its own administrators, update cycles and support contacts, and we keep a register of them. Compliance expectations include PIPEDA, BC PIPA, BCFSA licensing record rules and Cyber-insurance questionnaires; we translate these into access controls, retention settings, logging and documentation that your staff can maintain.
What it costs for property management companies
Starting prices apply to property management companies as they do to any client: managed IT from $89 to $199 per user per month, projects from $2,500, vCIO retainers from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, GST is 5% and there is no lock-in. Suite count, number of sites and after-hours needs move a quote within those ranges.
Services most often used by property management companies
The services property management companies request most are Multi-Site Network Management, Portfolio Cybersecurity, Maintenance & Work-Order Systems and vCIO for Property Companies. They are usually delivered in order: survey, stabilise, secure, then optimise. Each is available as a one-time project or as part of a continuing support agreement, and we scope them in writing before work begins.
An example scenario
A management firm wins a contract for six new buildings in one quarter. A standard onboarding runbook gets each into monitoring, user accounts and the property platform within weeks instead of months. This is an illustrative scenario, not a client case study. It shows the kind of outcome that follows from planning, documentation and a clear owner for each system.
Frequently asked questions
Is there a minimum contract term?
No. After onboarding, service runs month to month, and your documentation and configurations remain yours.
Which rules affect technology for property management companies?
Relevant frameworks typically include PIPEDA, BC PIPA, BCFSA licensing record rules and Cyber-insurance questionnaires. We map technical controls to those expectations and keep evidence ready, but we do not issue legal advice or certifications.
What does IT support cost for property management companies?
Managed IT starts from $89 to $199 per user per month, projects from $2,500, vCIO from $1,500 per month and security assessments from $1,900. A 10% launch discount applies, GST is 5% and there is no lock-in.
Does PropertyIT specialise in property management companies?
We support property management companies with a repeatable design covering network, access, cameras, software support and security, scoped to the systems and obligations of your category. Every engagement begins with a survey of your actual buildings.
Do you work with portfolios spread over many sites?
Yes. We standardise designs by building size, monitor every site centrally, back up configurations and report availability by property, so a new building joins the same baseline as the rest.